So after reading a sea of great reviews, I was pretty much expecting the sun and moon from this resto bar...Sadly, that was not the case. We went there last nite to celebrate my sister's 25th and I couldn't have been more disappointed with the service we received. Our hostess was curt and rather surly, to the point it seemed like she didn't want to be there. Here's I usually review restaurants:
Ambiance - The layout (quite open spaced) is friendly and the decor inviting.
Food: Great food but very limited in terms of options.
Price: Very affordable...most pizzas and pastas will set you back only by $14-$17.
Service: As mentioned before, the service was deplorable. We mentioned to our server that since our Mum was ill, she couldn't drink water with ice. She returned back with a glass of water filled with ice for her. She was curt, surly and very unprofessional.
The restaurant itself seemed nice but the service left us with a sour taste.
That being said, we didn't skimp out on the tip and would suggest other people not do it too since all the tips are usually gathered at the end of the night and distributed amongst everyone including the line cooks, dishwashers, bussers and host/esses and most of the time, its just one person who messes up but everyone else has to pay for their mistake.