Decided to try this thai restaurant in downtown Pittsburgh. Parking on a weekend (even paid parking) is a real challenge. Food was fairly good, but the menu boards made of stiff, inflexible cardboard were near 14 -15 inch long and one could just foresee that in such crowded situations the tall slim glasses or wine bottle on the already laden table would risk being overturned and possibly cause embarrassment or even injury.
When our party was being seated, (we had reservations for a graduation). asked the young shorter male waiter to wipe some water droplets from a chair. Unbelievably, he tried wiping with his bare hand. Keep in mind this is the same hand used to hold plates of food. When that didn't work he used his apron hem. During the meal the other taller waiter spilled one of the tall glasses flush unto one of our guests (who could have seen this coming?) and while he attempted to clean it up, no offer to even comp a drink or small side order etc. was made. (Our bill was almost $300 incl 18% automatic gratuity).
Otherwise the ambience was positive.
Further training of the serving staff and possible re-thinking of the impractical menu boards etc. might be a good idea.