This is the worst location of this chain that I have tried in the Madison area. Unfortunately, it is the only one in my hometown. I used to live on west side of Madison and all 3 locations I used over there I would rate 4-5 stars. The DeForest location however is no better than 2 stars based purely on quality & flavor of food. I have eaten there several times over the past 5 yrs and am happy with my order about 30% of the time. As others have stated, it is a large menu and quick service, but you eat food for taste. Crab rangoon used to be very good here, now it's super bland. It's almost like they have switched to a different supplier with more "processed" mass quantity recipes.