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  • Service is hit or miss. There are times where the cashiers are fantastic, today was not one of those times. Panera, please don't hire people who don't want to be here. Our lives are stressful enough. When we come to Panera to relax or do work, we expect pleasant customer service. I asked for my bagel lightly toasted, which apparently was the most inconvenient, unrealistic request to my cashier. After visibly acting annoyed, I watched him put it in there just like any other bagel and it came out brown and crunchy and exactly the opposite of what I asked for. Disgusting. Additionally, the Internet is slow and spotty and we could use more outlets for devices. Today, I really wish I had chosen a different venue for my Sunday hangout spot :/
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