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  • I'm not quite sure what it is about this charming place but I am really drawn to this quaint Hilton concept. Every staff member I interacted with was friendly and accommodating. I forgot my purse in the city I was traveling from and the front desk worked out the fact that I didn't have the ID that made the reservation. Additionally any request I made was met with exceptional customer service, including the breakfast attendant and housekeeping. While the carpets could use a good deep clean, the rest of the hotel is quite clean. Our room was very clean and comfortable. The breakfast buffet was adequate, quite nicer than many I've seen with selections from cold cereal to a make your own pancake maker, as well as many drink choices from chocolate milk to hot tea. There is ample free parking and the location is conveniently located, a ten minute drive downtown and located just off of the 10. If in phoenix again, I'll definitely consider this hotel!
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