Hands down, one of the best tea shops I have visited all over the world. The staff is super nice. The tea is served in nice mugs and re-steeps super well. I have even asked them for a go-cup for that 4th steep at no charge. The taste of tea is delicious - I went for hot Oolong tea and tried two of them - both beyond delicious and satiating and cleansing and I loved it....highly recommend them!!!! Two visits total and plan to go back but only on vacation here in Toronto.