Was hopeful with the great reviews when the wife and kiddo walked into the pet store next door. I was in severe pain in my neck all day and can not barely move as it feels like a bad pinched nerve in my lower neck or an out of aligned vertebrae. Long story short I seen this place in the parking lot and was super excited so I didn't have to endure this pain until Tuesday. Granted I walked in 18 minutes before close, but another gentleman just walked in before me. I was turned away and told "well here is our hours tomorrow" and that was it. It says walk ins welcome.. I guess you need to be there before they want to close up shop early.