Needed the door latch fixed on my 1999 Sharp Microwave that is built-in. Called at 8:00 pm and Vladimir called me back and was able to come out the next day. It took him about an hour to repair the door latch and get the interior light working. No need to replace any parts. Price was $125. If I need parts replaced in the future he can order them for me. Great experience. I'll call him first for any other appliances that need fixing.