These guys are unethical liars. And don't expect you will get any correction or right-treatment from the GM or his assistant Rita Welch... They will only waste more of your time and add to the frustration that their sales staff begin.
Just read the other YELPs listed here and you will see definite trend.
I have had all kinds of car-buying experiences at many dealership, and most of them have been great!!. i LOVE to buy cars. It is so satisfying when I feel like a i get a good deal while at the same time the dealer enjoys selling me a car.
don't waste your time at Showcase... they care nothing about integrity nor doing what their "Best Price Guarantee" offers.
My experience at Showcase has really tainted me.
However, I suggest you go to Tempe Honda. Those guys were great. That is where we bought our new car.