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| - In their defense, I will open this review by saying they have only been in this location for a week. HOWEVER, they ran a business at another location so that "learning curve" thing should not apply. The atmosphere is not there yet and that is okay - they gotta get the furniture and decor going but first things first - food and drink and servers.
We came after reading so many good reviews of their Phoenix location - and with LivingSocial in hand.
It is apparent that they still need to figure out how to run the front side of their business - there were 6 tables occupied with 3 servers, a bartender, two management types - and i think it was the owner that came out of the kitchen and took our beverage order. Really? And those servers were running like chickens without heads.
We tried to figure out what the coupon covered but couldn't get a straight answer so we just ordered 2-meat combos with one side each. The brisket was a $2 upcharge so we ordered pulled pork and brisket, one with slaw, the other mac and cheese.
Unfortunately, I think they had to go chase that damn pig down (not the cow, for heavens' sake - those animals are slow and there is no chasing involved) because it took 50 minutes to get our dinner. 50 minutes. almost an hour. now, let's think about this. that meat was already smoked. the mac should have already been made. and the same with the slaw. what would take 50 minutes? i have no flipping idea.
When the meals came, they both had mac and slaw. I said something to the server who said well that's how they come. Sigh. If we had known they were coming with two sides, I would not have gotten slaw with my mac and my hubs would not have gotten mac with his slaw. This is like the story of the Reese's peanut butter cup with not such a sweet ending LOL And....no bbq sauce. Hmmm. Let me see. BBQ restaurant. Ordered BBQ. Maybe you want to put some on the plate?
In their defense, they brought it upon request.....in a teenie tiny little salad dressing cup...... bwahahahaha.....
Pulled pork was nicely seasoned. Tasted like a shoulder to me. Good and smoky. Moist. Little bit of charing on the outside. That cow, however, did not fare nearly as well. If the poor fellow would have known that is how he would have ended up, he would have fought harder at that slaughterhouse - or at least tried to run a little faster. That brisket was well on the way to jerky-dom when we got it. And - it was tasteless. Seriously. No smoke. No rub. No moist. Just dry meat. So pork yes, beef no.
Slaw? Meh. Very mayo-ish with not much else. I am a creamy slaw girl myself and still make it the way mom did at the restaurant. I figured it for a southern slaw place but they apparently ran out of celery seed that day as there were maybe 3 seeds in a serving so it was a rather lackluster slaw.
Mac was.......odd. It was cheesy No egg. Not a baked mac. But it was REALLY greasy. I know that mac can be that way depending on the cheese you use. Mine had a large puddle of grease in the bottom of the monkey dish - however, the hubs' didn't. Proof positive that sometimes the grass is greener - or at least less greasy - on the other side of the fence.
Sauce? Not my favorite. I think it was a home-cooked sauce as it had that shiny cornstarch kind of look maybe - but it was perhaps too cumin-y for my taste and hubs wasn't so keen on it. So maybe that is why they serve it in a teenie cup cause that is enough. I ended up spreading the mac on my meat since I had nothing else.
So now the bill comes. Here's where it gets more interesting. The deal was for 2 dinners with sides and beverages. The value of the deal was $36. Our bill came to $28. The server presents us a bill where we are given $18.95 credit - so we owed $9+. Wait a minute. Let's do that math again. They must have gone thru the Common Core teaching program as in my mind $36 is greater than $28. In their defense, after I said "no, try again" they decided that we were square. Sigh. What was that all about? Had I not opened my mouth, we would have ended up paying $50 for two $15 dinners plus sodas. Nice markup if you can get it.... here's a novel suggestion: if you are going to run a deal, then figure it out BEFORE your customers get there then teach your servers how to handle them. Don't offer a deal then go - duh, we have no idea what to do with it.
I wanted to like this place. Really, I did. We have a meetup group and I am always looking for small businesses that we can intro our members to - but this, sadly, is not one of them. Off in search of local places for our next dinner......
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