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| - I would have given a 2.5 ....its not a full 3, but not as bad as a 2 star.
We went to BURGERFI at around 8 PM and Sat after some mall shlepping. The place looks fresh, new and very clean, It does have a B-Spot vibe ...(I'll never go back to B-spot) The girl that took the order was helpful and pleasant. There's a mind blowing menu of things to choose from, a little hard to see with glaring lights on the flat screens :( I had a double burger, no cheese with tomato and lettuce with some no salt fries. The other half had a single with jalapeno pepper and neon relish and pickles. She also had lettuce and tomato but didn't know you have to ask for it ....the staff was quick to respond with a side for her to add. The lettuce and tomato's were VERY fresh and crisp !! The other half said the peppers and relish were awesome. The mountain of fries were crisp, hot, and salt free as requested. The burger itself is where it all went flat .....no pun interned, but its really flat, like smashed flat. The bun is toasted, but crushed a bit where they "brand" it with "BURGERFI" a novel touch, but would have preferred it not been crushed. The burger wasn't bad, but I'll be honest, its tiny and nothing more than a Steak-N-Shake style burger ....and taste just like it !!! For 20 bucks for 2 people, I would have expected a larger burger ....even after my double and 90% of the fries, I left hungry :(
Other things...if you like reading?
The tables are low and the chairs are HORRIBLE ...They're cold, hard uncomfortable and LOUD !! There was about 15 people in there and the chairs moving on the floor, was nails like nails on a chalkboard ....OK, maybe not that bad, but close. The table cleaning guy didn't help matters as he shuffled each and every freakin chair out and in again. The floors are raw concrete? I don't know what architect out there is pushing this, but its ugly,dirty and unfinished looking. So far, Walmart, Walgreen's and the new Advance auto in Easlake all have raw (polished) concrete floors, spend the money, put some tile down folks! The place is very loud, its all metal and hardwood, is a cool look but there is NOTHING to absorb noise. With the football game on and people yelling, I couldn't get out of there fast enough.
Over all its not "bad" but its not cheap !! Like I said, its a Steak-N-Shake with better fries. I would say dollar for dollar, RED-Robin is a better value. But if you want squished flat burgers, Steak-n-Shake or Burgerfi will do the trick ....except Burgerfi is going to cost you more!!
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