I went to this dealership to trade in my GMC Terrain for the new 2017 Acadia Limited. I had bought the Terrain there last year. I had a great experience with Gilbert with the Terrain but found out he was now the sales manager. Gilbert referred me over to another salesperson to buy the new SUV. He did find the SUV I was looking for. From the start he gave me the high sales pressure routine. I asked him what the trade in value on my Terrain would be, and he said he would not give it to me unless I was ready to do the deal now. I then told him that Gilbert did not do that when I dealt with him on my Terrain, and instead gave me all the numbers so I could take home to discuss with my wife. At this point he said "well then you can deal with Gilbert when he comes in." I then said... I think I will deal with another dealer and left. I ended buying up a similar SUV the next day from another dealer.