This office is nothing but horrible.. They NEVER returned phone calls after me calling multiple times. I was promised a call back at a specific time and was let down many times. Heck, Dr. Gupta never even called me after my labs were done to schedule a time to go over them. After I called plenty of times with no call back, Dr. Gupta finally reached back out to me and just left the results on my voicemail..no explanation, no asking if I understood, no plan of action, NOTHING. When I came back to get my referral I was in and out in 2 minutes after being treated rudely.
On to billing.. Most offices would allow you to make payments right? They would be happy to get their money rather than sell it for nothing to collections... Not Dr. Gupta's office! They would not accept ANY payment plan, required the bill to be paid in full and threatened to send it to collections. No willingness to attempt to work with you on it. Completely dumbfounded to this thought process in this day and age.
OVERPRICED PROCEDURE COSTS AND COMPLETELY UNWILLING TO WORK WITH YOU. DO YOURSELF A MAJOR FAVOR AND FIND A DIFFERENT DOCTOR.
09/19/16 EDIT: Decided we obviously need to just pay the bill.. Called and let them know we wanted to pay in full and for the Dr. to please call before the end of day. Receptionist promised Dr. Gupta would call me before the end of day and if not, call after 5 and it will go to her cell phone. Well, 5 o'clock comes and goes - NO CALL FROM DOCTOR. Call after 5 and it does get routed to Dr's cell phone. When she picks up she tells me to call tomorrow as she is not at the office. Huh?!? Is this a fricking joke? I insisted that she help me since she failed to call me yet again and her office instructed me to call after hours to reach her. She was anything but respectful and said she can't take the payment because it's past 5 now. This office is literally a joke and the most unprofessional office I have ever dealt with, I strongly encourage you to find a different doctor.
Update: I wanted to update.. The office finally decided to settle the bill amount.