Friendly service, great product. This is a franchise from the US. I didnt think I was going to like it - my bf REALLY wanted to come here.. it was a lot better than what I expected. The outer shell is a pre-made, thin and crunchy crust texture. There is no doughy texture as in a pizza, which makes a lot more room for the actual filling of meat and veges. Great for a snack or light meal. The yummy special is quite yummy! Lots of cheese. Banana peppers are not meant to be spicy. Our cones were hot and cheese-melty all the way through to the tip. Not messy at all to eat. Packaged very nicely. A few comfortable high tables and seats if you want to stay to eat. Im personally not a fan of the tornado chips, parmesan was all at the bottom of the tray so the chip tasted bland.. I think some spicy seasoning would make it nicer.