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  • This used to be a really nice place to have a nice lunch or dinner. In fact, it was of of our favorite places to eat. Unfortunately the service, the food and the atmosphere has gone downhill in the last couple of years. The first time my husband and I experienced this place was a company Christmas party a few years ago. The service and the food was wonderful. Osaka's was the place to go for my husband and I whenever we were in the mood for sushi. We noticed that whenever the manager/owner was not around, the restaurant ran smoothly, everyone was happy and at ease, which made for a pleasant experience. However, when she is around, expect that she, along with the wait staff are running around like chickens with no heads acting busy for no reason. The manager is extremely unprofessional and annoying and has no problem raising her voice to her wait staff in front of customers which I find very offensive. Our most recent visit the other night had me make up my mind to never waste my money on this place ever again. We walk in for dinner and the hostess asks us "how many in your party?" I reply "2 for the sushi bar please" immediately points me over to the couch and says "it will be about 15 minutes" mind you the sushi bar is half empty. So we sit on the couch... at about he 10 minute mark, the owner tells one of the waitresses, "two for sushi bar" watiress looks over at us, turns away and preps the settings for the sushi bar. What do you think happens next? If you guessed that we got seated, you're wrong... she completely forgot about us! So 15 minutes later, we got up and walked out. Complete crap. It was actually a blessing in disguise because we ended up down the street at "The Sushi" on Lake Mead. The best sushi experience we ever had. Wonderful customer service, fun, happy atmosphere, sushi to die for and guess what? It was all you can eat....not just sushi, but everything on the menu for $20.95 per person. Good bye Osaka, I will never be back and I will never recommend you.
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