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  • My husband and I got flu shots at this Take Care Clinic. The nurse told us she would submit the claims to our insurance company, and we spent about 20 minutes waiting for her to fill out all of the paperwork. A few weeks later, we got a bill in the mail from Take Care Clinic for the full price of our flu shots, which are supposed to be covered by insurance. We ignored it, thinking that maybe the insurance claim hadn't processed yet, and another bill came. My husband got suspicious and called Take Care Clinic. Turns out the nurse never submitted the claim to our insurance company. All the Take Care Clinic customer service representative said to my husband said was, "It looks like we didn't submit a claim to any health insurance. You will have to submit one directly to your healthcare provider yourself now." Seriously? Talk about awful customer service. Take Care Clinic didn't do what they were supposed to do, and now they expect my husband and I to do it ourselves instead of making it right. I'm never patronizing Walgreens Take Care Clinic again.
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