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  • Tamales are quite good, but their customer service needs some work. I stopped by earlier this week to place an order and was told they weren't accepting any more pre-orders. I was advised to just walk-in today and pick them up. I have purchased here in the past, so I knew I had to confirm whether they would have some available. Their employee said yes, we will have plenty. So my husband stops by this morning and was told he couldn't buy any unless he pre-ordered. He said about 2/3 of the line walked out when they heard this. I get that they're busy this time of year. However, I wish they would have been upfront with us. Why tell me to come back when they knew there was a good possibility they wouldn't have any extra to sell? Or at least a warning would have been nice instead of assuring me they would have plenty. So now we're scrambling at the last minute trying to find some. Not to mention 2 wasted trips to their restaurant. Which by the way, it would be helpful if they posted a sign to let customers know they're out of tamales so they wouldn't bother standing in line. Common courtesy does wonders.
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