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  • I went to these folks after having 3 other major transmission shops look at my 2005 Nissan Quest. Everyone down to the last shop said the same thing. New, rebuilt or used transmission starting at $2500 up to $4500 for a new transmission. OUCH! When they ran the diagnostic codes, they all concluded it was bad transmission. The private part we purchased this van from had also recently had the tranny rebuilt, and yet the problem remained. At this point I contact Five Star. The service manager I spoke with (Danielle) was extremely knowledgeable. She stated they could rebuild this tranny and provide the same warranty as the other garages for half the cost.As a former auto mechanic I knew this task would not be easy as some refused to even work on the van. Although it took several tries to get this right, (remember my error codes lit up like a Christmas tree when we drove the car in) after several attempts and patience on both sides, the mechanic was finally able to correct the valve body problems and clear the tranny's error codes. (Intermittent electrical problem) Most dealers and repairs shops would have given up. 5 Star stuck by their word and delivered as promised. I recommend this shop for their tenacity and living up to their promise. I gave them 4 stars instead of 5 only because it took longer then they had stated, and because they are closed on Saturday's slowing down the repair process. Otherwise you cannot find a better shop for the price and integrity by standing by their word.
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