Went in on a friends recommendation to get a necklace. Me and my wife had the pleasure of dealing with Monica, who took the time and energy to explain everything to us. Explained all the pros and cons of certain karats and sizes and after my purchase...I couldn't be happier. We went back to get my wife's ring fixed, my charm adjusted and even purchased a VGK silver necklace for our daughter. I would highly recommend The Jewelers to everyone and especially ask for Monica. She's the best!