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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-07-12 00:00:00 (xsd:dateTime)
itemReviewed	Kobar's Auto Service
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	This is my first experience at this shop. They are close by and I decided to try this shop out based only on the reviews here. I kept reading about honesty and integrity and I thought I definitely have to try them out. I was on my way to work and the check engine light came on and the car started running rough so I turned around and went home. Got the scanner out. It was an issue with a cylinder misfire. I'm a handy guy but in this summer heat I did not want to be wrenching on my car. I knew the issue was most likely spark plugs or the ignition coil. I didn't have some of the tools I needed and didn't want to be making multiple trips back and forth in my car to a parts store guessing at what the issue could be. I give Kobars kudos for getting me in the shop right away and solving the problem in under two hours. Great! So they are first rate for that. I've been to shops where I've had an appointment for something simple and had to wait until 4 or 5 to pick up my car even when dropping it off at 7 a.m. One thing that stands out to me is I never received a call saying what the problem was, or how much it would cost to repair. The only call I received was that the car was ready. Every other shop I've gone to always calls to let you know what they found, or to receive your authorization to perform the work. When I came back to pick up my car I was not prepared for the bill. YIKES!!!! This is like dealership rates at a local repair shop. Maybe worse. A set of 4 spark plugs was $39. Plugs are $5 each. So a big markup there. I needed one ignition coil. The most expensive one I found was a Bosch unit for $105. The low end price was $75, Kobar's part was $154. Another HEALTHY markup. But wait, there's more... The labor was $170. This is about 30 minutes work (or less) to change the parts. Eight bolts total needed to be removed to change the plugs and replace one coil. I understand they diagnose, and then test drive. That doesn't take this much time does it? Is this labor really worth this much? Maybe I'm out of touch with pricing at repair shops these days (been a couple years since I've been to one I normally do my own work) but this is crazy. I CAN'T AFFORD TO GO BACK TO THIS PLACE. Maybe this is why they didn't call me before performing the work? I'm going to pick up a spare coil and keep a 10 mm socket wrench in my car for when/if the others go bad. Time to start sweating and saving more. If money isn't an concern for you and you just want your car fixed fast, sure I'd recommend them. But if you are on a budget (like me), I'd shop around. I'm all for paying for quality service and parts, but this seems highly excessive.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Adam

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