The best thing about this place is the price: $12 manis. Cleanliness is good too. I came in at the exact hour of opening and all of the manicurists were busy with other customers....I was confused. So I asked: you open at 12, right? (its 12:01). Response: yes. How long for a manicure, I ask? 5 minutes, maybe 10. Ok, great, I'll wait. 15 minutes go by and I ask: how much longer? She responds: I don't know, we are short staffed today. Huh?! So I left in a huff but came back later that day because I had a mani emergency. I'm happy now that my nails look nice but come on....a little customer service would not hurt your business! Oh and also, they do not have nail dryers. A nail salon without nail dryers?!