I'm so glad this store recently opened. I called this morning to get a quote on 4 new tires (after receiving estimates from 2 other places that seemed unreasonable). Lucky me...Firestone provided several options that were all very competitive. They also had a much better deal on an alignment than the other places I checked.
In addition to providing a good product at a great price, they also provide great service. John was excellent! He was attentive, provided detailed information and showed me the tread in different tires so I could make an informed decision. He was polite and patient (which was very refreshing since I had been dealing with poor service from other mechanics all weekend). I was actually a little frustrated by the time I tried Firestone and John did an amazing job of making me feel calm and confident in his service.
Great job Firestone!! You've just gained a loyal customer :-)