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| - I've just received the 1-star experience here. that has been reported by the other reviewers. 0 stars.
It's close to 9 p.m. on May 18, 2017 and the "veteran" employee, whose name I've learned is Karen, is extremely rude and inattentive. While the new employee struggled to complete my order, she repeatedly asked for assistance with it as well as the other customers both ahead and after me. Due to Karen's blatant lack of energy, help, attention and professionalism, the customers in line behind me were actually checked out before me, leaving me "next" in line for a total of over 20 minutes.
In my time there, Karen yelled at her co-worker repeatedly, ignored her requests for help, and STILL managed to screw up my order. In addition to this review, I intend to file a complaint with management and contacting their headquarters. As the other reviewers have stated, I will be intentionally avoiding this Subway location in the future.
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