I like Staples. The stores are not crowded during the week which allows me to get in, get what I need, and get out. That was the case again today. I needed a new wireless mouse. A staff member directed me to the location (right in front of the store), I picked out a mouse, paid, and was on my way. That's how I like it. They also have a rewards program. i always use my telephone number for identification because I don't have the thingy that goes on my key chain. Besides, I don't need any more thingys.