I always like to return to restaurants I've given poor ratings to. being a chef I know there are sometimes follies at businesses go through sometimes they employ the wrong type of employee, sometimes they're are slip ups and it's understandable and often unavoidable.
I returned to big mamas house, I didn't want to wait a long time for a burger so I didn't bother. I just ordered a poutine and a drink.
I got my poutine there was no cheese curds on it it was shredded mozzarella I told the girl at the counter and she said that's always how they make it (the menu clearly states cheese curds) Not wanting to argue I simply threw in the garbage and went to South Street burger to get a poutine.