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| - For a 24 hr place, I'd like to think they'd be ready for customers at all hours of the night. 3 of us got off work and went over there at 3:30am. We couldn't tell if they were actually open because it was dark, the place looked absolutely trashed and we didn't see a single movement inside. If it weren't for the giant banner that said 24 hrs, we wouldn't have known they were open at all. We see a guy emerge from the kitchen because I assume he saw our cars pull up, so we go inside. We order, pay, etc. I ordered a Coke with my wrap, but they didn't have fountains, just bottles. The only bottles I saw were in a tub of what used to be ice hours ago next to the register. I was not aware I was supposed to grab one of the room temperature Cokes that have been sitting there since who knows when and the cashier didn't seem interested in either getting a fresh one or offering a cup of ice. You know what, this is going to take all night, so I'll just break it down:
- 2 wraps and a salad took 20 min for the wraps and another 10 min for the salad to come out.
- 1 of the wraps was Thai chicken, and there wasn't a single piece of chicken on it. Not like it lacked a decent amount, the literal chicken part was missing.
- When told about the missing chicken, the worker who's name I can't recall but weighed about 60 lbs said, quote, "Oh, yeaaah. I knew I forgot that part." He knew and apparently thought no one would notice. The pregnant woman noticed and was not pleased.
- I can't tell how many interactions we had with the worker after that, but we did watch him change his gloves maybe twice, in between touching the doors to deliver food, constantly pulling his pants up, making other orders for the other people that came in, etc.
- When my friend with the salad became extremely skeptical about the cleanliness of her food after not touching it because of the glove thing, she asked for a refund and while the worker offered a refund with no problem, he complained that he wasn't even supposed to be there. Cool story, bro. Doesn't mean you get to act careless when it comes to basic health code stuff.
Salad friend swears the service and everything else is way better midday, but if you're going to be a 24 hr place, it should be consistent. Never again. I'll wait for Jamba Juice to open at 7 from here on out.
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