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| - WARNING THIS REVIEW IS GOING TO BE BRUTALLY HONEST: but if you ask me this world needs more truth. I once wrote a good review for this place but my last experience was so not enjoyable and I left pissed off that I wish I could give 0 stars. I just read someone else's review saying they give 10% off discount for people who show them there yelp account. I wish I knew that before hand. Either way, I think they should treat ever customer like they matter, or like they are important, customer service is a very big thing in my opinion, when I worked for my mothers restaurant in Austin TX. I treated every customer like they where important, and was always professional even when a customer got pissed off and cursed @ me, I always kept cool and stayed professional cause thats what your suppose to do. I think sometimes the customers got even more mad (the ones who where cursing) cause they couldn't piss me off, but in all reality cursing @ the one who is trying to help you is not going to fix the problem, say if a order was wrong, or late, cursing @ the customer is not going to fix anything, N I thought if I stayed cool maybe they could cool down so we could fix the problem, get a discount, next order free etc. Anyway, I went the Icy Juicy to meet up with my webmaster, cause I was coming out with my personal website for my modeling/acting business, and was trying to find a credit card server for my website. I did not get anything done this meeting with my webmaster, why? Cause the music was to loud and I could not hear anything, I asked them to turn the volume down, maybe it was the TV or the music, either way, the volume did not go down, I was on the phone with someone, and could not even really hear what that person I was speaking to on the phone with was saying, I kept plugging my other ear so I could hear them better when I was inside the store, that should have given the hint to the waitress that the volume was still way to loud, but I guess they are stupid and cant figure it out. I will never come back here, especially not for business. Maybe come here if your not doing anything important to you, or if your not trying to read something important, I don't see why places like this have internet if they are going to have the music/TV so loud you can not focus on whatever your doing. If you ask me music should be low and pleasant in the back ground, not pounding loud & annoying in your ears. I felt like my head was pounding off, and the waitress not turning it down even tho I requested that pissed me off even more. This may have been my last meeting with my webmaster for a while now, cause I am moving to LA June 1st, and today is May 29th now, I went in there May 28th. N MY webmaster comes to La every month but it still may be a month before my next meeting with my webmaster. The only reason I left a tip was cause the webmaster I was with wanted to leave a tip but if it was up to me, I would not have left a tip. The waitress told me good bye when I walked out the door, but I was going to walk out the door and not say anything to them, to let them know I was pissed. N trust me when I say I was not just a little pissed. I was totally pissed off. 101% or more. They do have big drinks there but I didn't come there for the drinks, I came there to do business and I got nothing done, cause I couldn't read and focus, or soak in what I was reading or what the person I was speaking on the phone to was saying. N it was hard to pay attention to what the webmaster was saying with all that loudness going on. Goodbye Icy Juice I will not miss your loud music, or your bad customer service ignoring my request when I asked you to turn the volume down. I'm a business minded person and almost never come out unless it's for business, n since I could not do business here there is no reason for me to come back. I don't know if anyone else has felt this way before but it's not the 1st time I have felt this way. It was one of those moments where I thought to myself OMG do I have to spend the rest of my life with these inconsiderate stupid asshole humans? I should just off myself now.
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