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  • I had made reservations for Valentine's Day at 6:15 through OpenTable and when we arrived they were running about twenty five minutes behind. That's alright because it is a busy day for restaurants. So that is understandable. What really irritated me was that I requested a booth and it was confirmed via internet AND phone that there would be a booth available for us. But when it came down to sitting down, there was no booth. I asked and they said none were available...even when I pointed to one across from me. The hostess said they need them to seat more people. Ten minutes later, a couple is seated there. I don't know if you can understand my frustration but that made me livid. Our waitress hardly checked on us. Water was always empty. Her personality was the same as cardboard. Overall, food was great. Service and seating was terrible at this location. I definitely have had better experiences with this chain at other locations.
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