Super disappointed in this company.
I found Prim Rentals through my wedding dress boutique. I LOVED their pictures and the idea of not only antique furniture but that they could do my floral arrangements too. If any of you are planning your own wedding, it's safe to say that killing two birds with one stone is a reason to high five yourself.
I emailed back and forth with one of the owners for weeks trying to schedule an appointment to talk ideas and pricing. I asked for late afternoons as I work and go to school full time and am not available during the day and figured they'd be busy on weekends. My consultant completely ignored that request and suggested a weekend, so I moved some things around (I was supposed to look at bridesmaids dresses that day) and agreed. A few days later she emailed me again and said she totally forgot she had a wedding that day (how you can forget that is beyond me) and asked to move our appointment to mid June. Mind you, we have been emailing back and forth for about 2 weeks and she wants to schedule a consultation 6 weeks later. So I say no worries, because I truly do love their furniture and was excited to have it at my wedding, and ask for a time and location. That was April 30th. This morning, she emails me again and tells me they have JUST decided they no longer do floral. Really????
The back and forth and timeline are absolutely ridiculous. I understand I still have time to figure out a solution before my wedding, but I shouldn't have to wait 8 weeks to speak to someone about ideas and pricing. NOR should I be canceled on in the midst of it all- it's simply bad business.
Though I like their product, I will not be renting from them. If a consultation is this difficult, I can't even imagine how they are about payment and day of preparation.