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  • After it took everything in me to step away from my ailing mother at the hospital to get something to eat this is the sorry slop Steak N Shake in Gastonia is serving. I ask for bbq sauce she said they were out then after I inquired about other sauces she proceeds to give me the bbq sauce I requested from the start. The burger was soaked with grease and covered in mustard, fries weren't even half full and cold. This slop isn't fit to feed a animal. I returned asking for a refund the manger first has me to wait while she's writing something down and dropping fries meanwhile the establishment is full of employees. She informed me with a attitude that they don't do refunds. I ask for corporate number and she says she doesn't have one mind you I use to supervise a restaurant every manager has information to corporate, and or the DM. She was very unprofessional and takes no pride in her job. Nobody asked you to work fast food so therefore Boss up and leave the attitude at home. Your providing me with a service and I should be satisfied. If I respect you respect me bc my attitude can go to explosive in seconds
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