I have been going to this office for a few years now and I just had the worst experience there ever yesterday. I saw Susan Scott FNP-C and she is horrible. First off she did not apologize for the hour wait I had, which I expected. No bedside manner. Her personality is cold and she did not smile once. I left there feeling like I was wrong for asking questions. At least the hematologist was nice. The front office has changed as well like I read in other reviews and not for the better. I am looking for another doctor's office and if I don't find one I will never see this woman again that is for sure.