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  • After bringing a second animal here I feel that I have to update my review. I brought our dog in for pre-dental work and she came back with a tick on her. We have never had ticks or fleas on our pets, but she came back with one. Thankfully I caught it right away, but its still gross and now Ive paid for pre-dental work but don't feel comfortable taking her back there for the actual dental work, so Im out that money. I saw on their sign in the lobby that if an animal comes in with fleas or ticks they treat them for $8, but Im sure that some of the strays that come in have ticks or fleas and they don't catch it. I called them to let them know what happened and ask what the best treatment was that I should use on my pets and if I could come buy the medicine they give animals for ticks to treat my pets. The girl who answered the phone told me that she'd only been there 2 weeks and didn't know, but she'd ask. I was then put on hold for 10 minutes. When she got back on the phone she told me I could bring my pets in there to get vaccinated (they're up to date on vaccines, so why would I do that?) and then they would be willing to evaluate them for tick medication that I could buy. I asked if there was anything over the counter they'd recommend and she didn't know. I can no longer recommend this place and will be taking my pets to the spay neuter clinic in Cave Creek from now on. We had a great experience here getting a stray cat we took in sterilized. We have used a different place in the past, but they were booked for a month, and this clinic was able to get us in the next week. The prices are very reasonable and I was impressed with the staff. Everyone was friendly, professional & caring towards our pet and family. Be aware that your pet will be groggy & confused when you pick them up- it's normal & to be expected. Our kitty healed up swiftly and we're so thankful they were able to help us prevent her from having anymore kittens affordably!
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