We've gone here for quite some time and overall, we've had good service. Some minor mix up's with the front desk but nothing major. Massages are so subjective to everyone, but personally for deep tissue, I must recommend Rob. Very knowledgeable and experienced! The 2 prenatal massage therapists are also great, although one did ask for a doctor's note...just depends on the therapist and comfort level. If we didn't move to another location, we would continue coming to this location. Always clean and friendly.