I am really not that easily impressed but Mama Ricotta's is outstanding in just about every way. They make it so easy to love them.
1. It's in a good location. The actual restaurant is cozy but not cramped. The outdoor patio is also nice and sealed in.
2. The service (especially this one server) I don't know his name but he is the really muscley bald one...Yeah he's my favorite. Everytime my boyfriend and I go there we pray we get him b/c he is delightfully friendly and accomodating. He practically jumps to fill up your water, get you the best dish, seat you in the best lighting, whatever it is that you want he'll get it for you. We really love him.
3. The food above all is one of the best Italian places in Charlotte. I love their penne a la vodka, calamari, and fish. The nutella pie is a slice of death it's so good!!! It is also alarmingly large...I say eat some there and take it home for later!