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http://www.openvoc.eu/poi#funnyReviews
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  • Out of all the Goodwill on the Westside this one is the worse. The employee's sure dont seem to want to help with anything. A few weeks ago I purchased a couple items, walked out to my car and noticed the cashier charged me for an item I didnt purchase, went back in and told him, said he needed to get the Manager who (when I was originally paying stepped out front to smoke and said come get her if needed) the Manager was sitting out front in a vehicle with another person I had to wait for over 20 minutes for this Manager (who said to come get her if needed) was finished with your smoke break. Now I understand everyone deserves a break, but what I dont understand is why a cashier is not able to do a simple refund, and why wasnt anyone else in the building that could take care of a refund, so instead they make you sit and WAIT, which is just poor customer service. Last night as we went to purchase a couple item, and I was using my refund card, I asked the cashier for the balance left on the card and was told they are not able to do that, REALLY any other Goodwill has no problem doing this. Think Goodwill needs to weed out the crappy employee's and managers here.
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