COCKROACHES!! FOR YOUR OWN HEALTH DO NOT EAT HERE!!
I came to this place on the second floor of Pacific Mall. Clearly the people running the store do not care what is in their food.
I ordered their tenderous ribs ramen. Halfway through the bowl a boiled cockroach floated up to the surface. I brought the bowl back to the lady at the counter, explained and showed her that there was a cockroack in my ramen. She was not surprised, gave no comment and had no reaction... and then proceeds to ask, what's wrong with it, as if everything is ok. I explained to her that cockroaches can be very dirty and there is a cockroach in my bowl and that it is NOT OK to serve food like this. She then asked ME to take the bowl to the middle foodcourt garbage can and throw it out.
She couldn't be bothered lift a finger, not even to handle the bowl of ramen herself but worst of all, NOT EVEN TO TELL THE KITCHEN that was right behind her to double check their food. Not once did she apologize.
In the end, she did give me a refund without much resistance but her unapologetic attitude and their disregard for cleanliness make me recommend that you stay away from this place.