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| - First I'll start with the good..... 1/2 price sushi after 8 on weekdays and after 9 on Friday/Saturday. The Bento Box is also a good deal at $12 with a very large portion.
Now the bad.....
We have visited probably at least 5 times, mostly for the half price sushi. There's a serious lack of sushi options in this area so if we are in the mood I'll deal with it, even though its not great, the rice is at least really fresh tasting.
They seem to not be able to keep up with things when they are even slightly busy. Yesterday, I had a server yesterday who was very flustered the whole time. She took our drink order and 20 minutes later blamed it not arriving on the bartender (I ordered a Cosmo). It arrived after I was clearly annoyed, and was straight vodka. I like a stiff drink but this was not even drinkable! The server told me that "the bartender made it really strong because it took so long." I told her I did not want it, and she took it off the bill.
Now to the food. I ordered two rolls (spicy tuna & salmon). It is very obvious that they use a ton of "filler" with their rolls. There's a lot of "crunchy stuff" (not sure what it is) where it's supposed to be fish. My fiance ordered four rolls, but only two of four arrived. She had no idea until we told her. I finished eating mine, he finished two (still missing the other two)...and 20 minutes later the missing rolls appeared (it was a tuna roll and salmon roll.......pretty easy!!!) So, he took it to go. The server then blamed the sushi chefs.
I am not sure who was to blame here...the server, bartender or sushi chefs....but when a meal goes so horribly- at least some offer to make the experience better should've been offered. She kept apologizing over and over, so it was very evident that things were bad- but she never involved a manager to smooth things over. As a former server, being honest to your customers and your boss goes a long way. If she would've admitted the wrong to both, they would've saved us as customers. We won' t be back for a long time. :(
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