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  • Giving one star is all I can honestly give. Our experience from start to finish with this location and dealership was very unpleasant!! I cannot recommend this dealer to anyone, nor will we ever purchase from them again. In late February we looked at a unit, high pressured into putting a deposit down and we were told their books showed the new units in stock and due there in about 14 days. We left, went back a week later and decided to put down over $3000 on the unit, because we intended to buy and the unit would supposed to be in very soon. Over the next 5 weeks, we called weekly and were told the same thing "It's in route". When we started demanding more info, they pulled in a unit from another dealer-a cheaper unit and a really rough looking unit that appeared used and tried to get us to purchase it. We declined! We demanded info on our unit, having already cancelled 2 camping trips and tired of waiting...plus my check was cashed weeks prior. We learned the unit was never in route and wasn't due in for 2 more weeks. We waited, with a run around, for over 7 weeks for this unit to come in. Next thing is to get my brake controller installed. Guess what, they blew the fuse!!! I sat in the passenger seat for 4.5 hours waiting patiently and watching no less than 4 technicians try to figure out why they couldn't get this thing wired. I asked to leave several times and take it to the dealership and they wouldn't let me go. My car service guy finally got on the phone with them and lied to LD so they'd let me leave. The car dealer fixed the fuse, installed the controller for me and didn't charge me a dime. This was an epic fail imo!!! Once it arrived, we took possession quickly. Upon charging the fridge, the night before our first trip, we realized the fridge wasn't getting cold. At 9am, the day we were to leave, we take it back to the dealer to learn the PCO was NEVER done, even though we paid $598 for it. Nothing was checked. The fridge was in fact bad and had to be replaced. 3 hours late to hit the road, we're off. Now, we are camping and the sink doesn't drain. Yay us...again, they didn't do their job. In every facet of this sale/purchase...nothing went right and so much went wrong. Totally disappointed in LDLP!
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