I shop at this store a lot and most folks there are quite friendly. I am OK with paying higher prices here because I really do like the business model of the firm. So why only three stars? THE RESTROOMS ARE NOT PROPERLY MAINTAINED. I can only speak for the men's room. There usually are shreds of paper on the floor and a waste paper basket that is over-filled. (I usually shop there in the AM. Doesn't someone take the trash out the night before?) But what is absolutely disgusting is the urinal. The last two times I checked, it appeared that the urinal had not been cleaned in ages. YUCK! I hope the manager of this store reads this review and takes some action.