I decided to experience this location prior to reading any Yelp reviews as to not bias myself prior to my experience. When we arrived, we were ignored by at least 4 staff members until we had made an entire lap around the showroom. We then asked to see the men's jewelry, to which they pointed to a tiny corner of the room and said, "over there."
We made our way into the small space of men's jewelry and found the item we were looking for on their website. The sales person we had was very cold and didn't try to sell us anything. She couldn't care less if we purchased anything in her store. Being that I really wanted the item, we purchased the tiger eye bracelet and had it shipped back to our home on the east coast. When we pointed out a company promotion which listed their location as one of the participating boutiques, she had to take my personal phone back to her manager to verify the validity of the promotion and had no idea that her location was offering the discount. I am extremely satisfied with the product I received, but I am very unsatisfied with the attitude of the sales people at this location. There is no feeling of genuine care from the staff. Such a shame too!!
Later that day, I decided to read the reviews of this store on Yelp to see if I was just making a mountain out of a ant hill, but no I wasn't. From other Yelp reviewers, they too experienced bad service but decided to take their business elsewhere.
This location need a staff clean out and replacement ASAP!