I have to say that this is my new favorite hotel in Las Vegas. Let me make very clear that I stayed in the Aria Sky Suites so my review is based on that. The whole trip was planned for the first week of October 2014 to celebrate my parents 40th wedding anniversary. The concierge was super helpful in setting up a welcome surprise basket for my parents with a champagne toast along with dinner reservations and a cake order. They also helped set us up with a cabanna. So now we are off.
First of all our driver was late and confused to pick us up from the airport but he was very friendly and apologetic and that made all the difference. Management also gave us a credit which made us feel better because when you pay for great service and convenience, you want it. No excuses! Upon arrival, check in was quick and the bags were brought up to our two bedroom suite. OMG...these rooms are so nice and the welcome basket was perfect and we all popped the bottle and drank in honor of the fun to come. They also included a few other things which we didn't ask for. Always a nice touch.
The bathrooms are amazing with the heated toilet seats that leave you feeling refreshed. Everything is operated by a remote. The view was amazing but something was wrong with the remotes for the curtains. But someone came and fixed that right away. The service here in the sky suites was impeccable and there was no wait for anything!
I have detailed reviews for the restaurants at the hotel but In regards to the pool service, Nikki was an amazing hostess and came back often to make sure we had everything we needed in the cabanna. By the way the cabannas are awesome and worth the money. They have misters that feel like outdoor air conditioners. Next, Our personal trainer Rocket took us on the ARIA hike and it was such a fun and different kind of workout. I highly reccomend it. He is so knowledgeable and really fun. Its Vegas guys! Try something different. Our chef at Tetsu was also amazing and everything was cooked perfectly. The wait or brought out my parents anniversary cake and needless to say they were surprised and pleased.
In conclusion...ARIA will be the only place I'm staying in Vegas for a while. Thanks to them for making my parents 40th luxurious and memorable!