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  • Went there for Mother's Day brunch. I expect to overpay on Mother's Day but I also expect to get exceptional service and a few wonderful treats at the buffet. The service went something like this: Me "I would like a cup of coffee please" (to the server) Server: "The coffee is outside, you go serve yourself." Okay, normally I would not care but when it is Mothers Day and I end up paying over $200 for 4 people, I think they should bring me a cup of coffee. Eventually someone realized they should at least refill my cup on the table. The buffet was ordinary, deserts were nice so that was a good way to finish the meal. But what really frustrated me was the 20% gratuity they automatically charged me before we ever sat down. The ad for Mothers Day brunch said 20% on groups of 6 or more, we were 4 with one child under 4. So not only should we not have been charged 20% extra for gratuity, I would have never tipped 20% for "go get the coffee yourself" service. They never mentioned the extra 20% when I made reservations either, not that it would have discouraged me in any way but since we were a party of 5 I assume the person taking the reservation knew they did not need to mention it. Very disappointing meal experience overall.
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