This location is right next to my work and is incredibly convenient.
I have been a member of this bank for 6+ years after converting from Satan's Lair (BofA). They are incredible as a banking establishment. I have been VERY happy with this company as a whole. Unfortunately my boyfriend handles the finances so I do not have the specifics on his experience (look for Seann C.) but we have adored them and they have gotten to know us personally at the Tempe location.
They're knowledgeable, nice and do not take me for all that I have (low standards from my abuse at BofA). I am loyal and will stay until I potentially move from the state. :)