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  • Reading through the other reviews, I'm surprised to see so many poor comments related to people's experiences on the trip, and with customer service. I took a trip to Morocco a couple years ago through the company and it was amazing. Accommodations obviously vary depending on the countries you visit; but they were very reasonable at all stops along the way (including our night sleeping in tents in the Sahara!). If you're looking to travel in five star hotels, this isn't what you're looking for. But, I was in it for the adventure! And all the rooms were clean and spacious. I especially liked that I could purchase my own room while traveling with the group. I'm a strong introvert, so a little quiet at the end of the day was important to me. Our CEO (Chief Experience Officer - cheesy but who cares) was spectacular. He always kept us well informed, made great recommendations, and made us feel safe the entire time. Many in the group were single females like myself; so I think we all appreciated the company and the tour for this reason. It was easy to get around as transportation was provided the entire way. I especially loved all the unique little homes we visited and people we met, thanks to our CEO, that I definitely never would have experienced while planning the trip on my own. Being so happy with the first experience, I've now booked my second with my boyfriend to travel to South East Asia for two weeks. For me, the customer service has been spectacular. I called to book the trip over the phone, and was done in less than five minutes (it's almost TOO easy to book the travel, says my poor credit card). They follow up with information regarding their required travel insurance, but aren't pushy about it. I've called a few times with questions (regarding getting visas) as well as adding additional nights in Bangkok, and each time the person on the phone was friendly, helpful, knowledgeable and efficient. I booked our flights separate from the company only because I wanted to explore different airlines and wanted more flexibility on the flights I chose. So, I can't speak to booking flights though the company. But, every other corner of my experience with G Adventures has been great and I actively recommend them to friends and family.
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