The entrance to this place looks like it's straight out of Wyoming in 1987, but once you're upstairs in the spa area things are a lot fresher. I've been for massages a few times and have consistently been impressed with the massage therapists' communication and technique. I actually leave here feeling like I've had a massage- unlike, say, at Spa Ritual. The women's change room has great showers and a fantastic steam room, though lockers are a little small and cramped. The lounge has a few comfortable chairs, beverages (herbal tea, lemonade and cucumber water) and snacks (three kind of cookies- two are wheat-free, though not gluten-free). I'll be spending all my Health Spending Account here!