I am going to start by saying that they need to clean the stations. Very dusty and not sanitary. I also go to relax and not listen to an employee watching tv on their cell phone over music playing. My last fill I was cut on 3 different fingers and it was lumpy on some nails. I am very fair with people so I will give them another chance. They are friendly otherwise. I am making a point to write reviews everywhere now. I hope they see this and take note.