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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-01-30 00:00:00 (xsd:dateTime)
itemReviewed	Four Points by Sheraton Tempe
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Disappointing experience as a Lifetime Platinum. I came into town for the Rock n Roll Arizona Half. By the time I decided to come, most of the race hotels were sold out, so when I saw this one was in relative close proximity to the start and finish lines, AND had an airport shuttle, it sounded like a great fit. I know the Four Points is a lower level brand within SPG, but I have had some really terrific experiences at other 4P properties... Just not this one. The airport shuttle was great and both of my drivers were very professional and friendly. The lobby looks current. The rest of the property, not so much. Dingy, dark, dated hallways. According to the property guide, there are ice machines on the 2nd Nd 4th floors, but the 4th floor one is missing (really... ONE ice machine for an entire hotel?!?!) The front desk staff are very nice, but seemed a little overwhelmed when there was a line. A number of us had inquired about the complementary breakfast, but were told it would not be available until 7 AM, even though a significant number of the guests were doing the race and needed to eat earlier. I was told the GM had told his front desk staff to tell us there were no exceptions. When I asked to speak with him, he was "not available." My room, on the SPG (4th) floor, was clean, but so noisy. Day noise from a generator, and night noise from loud people on the street... Maybe because of the proximity to ASU? I found my experience to be disappointing, and since the GM wouldn't even speak with a lifetime platinum, I can only assume guest satisfaction is not really a priority here. If I return for another race, it won't be to this property.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Briana

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