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  • I've always had pretty positive experiences with the pharmacy here. Recently I've had insurance issues that I didn't understand. I got a voicemail from a Walgreens call center employee asking me to call her back regarding my insurance. When I called her back, she didn't even remember calling me. Then when I asked her to clarify why my RX was denied, she gave me very confusing answers. I asked more questions, and she got an attitude with me because I didn't get what she was saying. When I asked for her name, she said it too fast for me to understand and then put me on hold to speak with her manager. Very rude girl lacking professionalism. But then I called back later and spoke with a different employee. He was very helpful, friendly and professional. He looked into my info and was able to give me clear and simple answers. I wish I'd gotten his name because good employees are not recognized enough. I also spoke with the pharmacist named Joe at this store. He too was very helpful and professional. He was patient and made sure all my concerns were addressed. These two employees definitely made up for the crappy service I had earlier. Great job!
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