To begin, I enjoy the food. I used to patron the original location in Charleston and when I moved to Champaign I was thrilled that the owner opened the Savoy location. I am disappointed that it is more of a "restaurant" than a carry out BBQ joint like the original.
I popped in to carry out lunch, the service was lacking. The servers see to avoid the front desk and when I was waited on it was by an unfriendly fellow. I didn't wait very long for my for my food to be brought out, which was great. I was in the parking lot when I realized I didn't receive my drink, so I went back in. I had to wait another 5-6 minutes to get someone's attention and get a fountain drink. When I got home to eat, there was no silverware or napkins in the bag.
Again, the food is delicious but the service is severely lacking.