For our condo in SCOTTSDALE: Confident at the start. Questionable in the beginning. DISGUSTED at this point. Two windows, a door and a side panel. One bedroom window was redone after finding out that the inside mount would not really work and it would need an outside mount to avoid putting a fabric valance up to cover gaps at the top. As we knew and were told the window on this house was not perfectly even. We knew that but were under the impression that the valance of the blind would cover any exposure of light and cover gaps at the top. The valance on the blind is small and did not cover, light still came in at the top. Our kitchen (above the sink) window has been made twice. Once a foot too long & cut to accommodate the backsplash, way longer than would be needed. The second time length o.k. but bottom sides cut to accommodate a backsplash where it was not necessary.. Still waiting for a call back, after four business days, since the installer took pictures and said he would turn in the " pictures " of the error. Remember this is the second time. For some reason the pictures & the phone call take longer to happen than the blinds are to make. The QUALITY is not what they used to be. The STRINGS don't really engage like other brands and at this point it is just going to be exhausting to rectify our situation. This is not a huge purchase but it did COST $900. So terribly DISAPPOINTED. If we could start again, clean slate, we would go anywhere or call anyone but 3 Day Blinds. Today, we will call again as the effort to accept some things still leave us with the irregular kitchen window. THEY DON'T CARE. It's a blind. They don't care and it's exhausting to care this much to get a blind the correct way. From measure to cut, it's a blind? I don't get it.